Vendor information

SMART Frequently Asked Questions

Questions About SMART Technologies?
Westcon Has the Answers!
You now have Westcon's full support in growing your UC business with SMART Technologies solutions. SMART delivers the power of touch to enable inspired collaboration in workplaces around the world.
Who is SMART Technologies?
SMART Technologies Inc. is a leading provider of technology solutions that enable inspired collaboration in workplaces around the world by turning group work into a highly interactive, engaging and productive experience. SMART delivers integrated solutions of hardware, software and services designed for superior performance and ease of use, and remains a world leader in interactive displays.
Why Westcon and SMART?
Westcon offers high-value expertise and innovation to our reseller partners by emphasizing business enablement. We help drive results by delivering industry-leading solutions that allow organizations of all sizes to collaborate and increase productivity Our SMART Specialty Business Team provides targeted and dependable service, offering high-touch involvement and tailored solutions. Through our intimate knowledge of the channel, we are poised to meet and exceed your expectations, saving you valuable time and money every step of the way.
What SMART products will Westcon sell and support?
Westcon will sell interactive display products, software solutions and the new SMART Room System (SRS) for Microsoft Lync to SMART resellers who support the enterprise markets.
What is SMART Room System?
The SMART Room System for Microsoft Lync is an integrated, turn-key solution that combines SMART's industry leading interactive displays with Microsoft Lync to enable rich audio, video and data collaboration. The SMART Room System has six size configurations, more than any other system in the market.
How do I determine if SMART Technologies is a good fit for my line card?
SMART Technologies could be a great asset to your line card if you have business customers who need an integrated and easy-to-use solution to business collaboration and communication. SMART also offers solutions to specialized teams with members who may be working anywhere in the world, such as professional work teams in the architecture, engineering and construction (AEC) market.
Will Westcon stock SMART products?
Currently, we stock all SMART inventory in our new Plainfield, Indiana Logistics and Integration Center, serving North America.
Can resellers utilize Westcon Global Deployment Services for SMART global opportunities?
Yes. Contact your Westcon Account Manager for details.
What services offers are available to support SMART Technologies?
Westcon offers extended maintenance for all SMART enterprise products. Currently Westcon does not offer installation services for SMART products.
Does my company have to be certified or approved to sell SMART?
Resellers must be certified to sell SMART Enterprise Solutions. The SMART Room System requires separate certification in addition to certifications to sell and/or support the interactive solutions products.
Are there requirements for earning SMART certifications?
Yes. Requirements will vary by certification type. All levels of certification will require some sales and certification training and demo equipment investment.
Where can I locate additional information on SMART?
Please visit the following sites for more information on SMART Technologies or to order SMART Enterprise Solutions online. For additional information or questions, please contact your Westcon Account Manager or Business Development Manager.


Chris Apthorpe

Vendor Business Manager