Vendor information


AVAYA


Overview

Avaya enables businesses to achieve superior results by designing, building and managing their communications networks. Avaya is a world leader in secure and reliable IP telephony systems, communications software applications and full life-cycle services. Driving the convergence of voice and data communications with business applications, and distinguished by comprehensive worldwide services, Avaya helps customers leverage existing and new networks to create value and enhance business performance.

The Avaya IP Office Family is the latest advancement in converged voice and data technology from Avaya. IP Office combines high-end voice and data applications normally reserved for large enterprises with easy to use tools that allow the smallest of businesses to deliver cutting edge customer service. 

 
Unified Communications and Collaboration

Explore communications, conferencing, and infrastructure solutions that support real-time engagement by integrating voice, video, data, messaging, conferencing, mobility, and more. As Avaya puts you ahead in a world of mobility, apps, social, and cloud, your workforce becomes more seamlessly connected and productivity increases. Customer satisfaction rises and innovation thrives. And as you grow, you can count on unrivaled scalability and flexibility to support every location, from small branches to corporate headquarters. Contact us to start defining the right unified communications solution for your business.

 
Networking

Avaya transforms the typical network complexity that makes it difficult for companies to handle surges in applications, mobile devices, and compute environments. Our unique end-to-end fabric and SDN architecture removes the layers to create a network that is dynamic, agile, and simple. This results in faster time-to-service, greater agility, dependable business continuity, and increased efficiency—to run your network at the speed of business. Contact us to start a conversation about the right communications networking solutions for your business.

 

Customer Experience Management

Customer Experience Management is the discipline of treating customer relationships as assets, to transform your satisfied customers into loyal customers, and loyal customers into advocates. To this end, omnichannel experience provides the right media at the right time, enabling persistent conversation and consistent experience via context. Enterprise-wide engagement puts customers at the heart of your business, and through actionable insights you understand customer preferences. To explore solutions for better managing your customer experience, contact us.

Contact

Customer Service Team

1800 646 112

support@westconcomstor.com