Services & Support

How to place an order

Three easy ways to place your order with Westcon-Comstor

  • Fax to: 02 9901 3003
  • Order online here. Simply log into eCommerce with your user name and password.  
    If you don't have a login click here to create one, or click here if you have forgotten your username or password.

 

Important information to put on your order

  • Your company information

  • Delivery address (not a PO box) and any specifics relating to the delivery site

  • End User Company Name and address (not a PO box)

  • Part code (s) and quantities

  • Your purchase price

  • A Westcon-Comstor quote number if we have provided one to you

  • A Stock Hold (ZSH) reference number if you have requested that we hold the stock for you

  • Required forms completed and submitted – including Westcon-Comstor ‘Demo’ form

  • Your contact details should we need to get in touch with you.

 

 

Special Instructions

 

Different vendors may require specific information, such as end user details or serial numbers of existing equipment.  For your convenience a two-page PDF outlining the requirements for each of our vendors is available below for you to print or view online.

Click here to download the PDF

Various promotions may require additional information on your order.  If placing an order attached to a promotion, please double check the information needed to be eligible for the reward.

 

If you have any questions about how to place your order, please don't hesitate to contact our Customer Service Team on 1800 646 112 or support@westconcomstor.com and we will assist you with all of your order queries. 

 

 

Escalating your order

If you would like to escalate your order, please contact our Customer Service Team at support@westconcomstor.com or on 1800 646 112, and quote your Purchase Order number.

 

Westcon-Comstor Standard Lead Times

To help you plan for your project requirements Westcon-Comstor has a considerable value and variety of stock on hand, which is constantly changing for our market's needs. To view what we have available please click here to be directed to our e-Commerce portal. To futher assist we have documented our vendors standard delivery times.

 

Click here to download the pdf.

Contact

Customer Service Team

1800 646 112

support@westconcomstor.com